Contact Arthur Morrison Care Services
We Are Here to Help. Speak to Our Friendly Team About Your Care Needs.
Whether you are exploring care options for yourself or a loved one, have questions about our services or need to speak with someone urgently, our friendly team is here to help. At Arthur Morrison Care Services, we understand that reaching out about care can feel like a big step. We make it easy, offering multiple ways to get in touch and responding promptly to all enquiries. There is no obligation and no pressure. We are simply here to listen, provide information and help you find the right support.
Get in Touch Today
Choose the contact method that works best for you. We aim to respond to all enquiries within one working day.
Call Our Care Team
0203 837 4954
Speak directly with our friendly team. Available Monday to Friday, 9am to 5pm. For urgent care needs outside office hours, please leave a message.
Call NowSend Us an Email
info@amcs.ltd
Email us your enquiry and we will respond within one working day. Include as much detail as you feel comfortable sharing.
Email UsRequest a Callback
We will call you
Prefer us to call you? Complete our short callback form and a member of our team will phone you at a time that suits you.
Request CallbackBook a Free Assessment
No obligation
Ready to discuss your care needs in detail? Book a free, no obligation home assessment with one of our experienced assessors.
Book AssessmentSend Us Your Enquiry
Complete the form below and a member of our team will contact you within one working day. All information is treated confidentially.
Request a Callback
Prefer us to call you? Complete this short form and we will phone you at a time that suits you.
Visit Our Office
Office Address
Arthur Morrison Care ServicesJhumat House
160 London Road
Barking
Essex
IG11 8BB
Office Hours
Monday to Friday: 9:00am to 5:00pm
Saturday and Sunday: Closed
(Emergency contact available outside hours)
Visiting the Office
While most of our work takes place in clients' homes, you are welcome to visit our office in Barking if you prefer to meet us in person. Please call ahead to arrange an appointment so we can ensure someone is available to meet with you.
Transport Links
By Train
Barking station (District, Hammersmith and City, c2c lines) is approximately 10 minutes walk from our office.
By Bus
Multiple bus routes stop on London Road including the 5, 62, 169, 287 and EL1.
By Car
Street parking is available on surrounding roads. Pay and display parking is available at nearby car parks.
Emergency and Out of Hours Contact
For Existing Clients
If you are an existing client of Arthur Morrison Care Services and have an urgent care need outside office hours, please call our main number 0203 837 4954. An out of hours message will provide instructions for emergency contact.
For care emergencies involving existing clients, our on call team can be reached to arrange urgent cover or respond to concerns.
For New Enquiries
If you have an urgent new care need outside office hours, please leave a voicemail message with your name, number and brief details. We will return your call as early as possible the next working day.
For genuinely urgent situations where care is needed immediately, please leave a message marked as urgent and we will endeavour to respond as quickly as possible.
Not a Crisis Service
Please note that Arthur Morrison Care Services is not an emergency crisis service. If you or someone else is in immediate danger or experiencing a medical emergency, please call 999.
For mental health crisis support, please contact your local crisis team, the Samaritans on 116 123 or NHS 111.
Specific Enquiries
For specific types of enquiries, you may find it helpful to contact the following:
General Care Enquiries
For questions about our services, arranging care or booking assessments
Phone: 0203 837 4954
Email: info@amcs.ltd
Existing Client Queries
If you are an existing client or family member with questions about your care
Phone: 0203 837 4954
Email: info@amcs.ltd
Please have your client reference number available if possible.
Careers and Recruitment
Interested in joining our care team? We are always looking for compassionate, dedicated carers.
Email: info@amcs.ltd
Subject line: Career Enquiry
Complaints and Feedback
We welcome all feedback and take complaints seriously. All complaints are acknowledged within 3 working days.
Email: info@amcs.ltd
Subject line: Complaint or Feedback
Partnership and Business Enquiries
For partnership opportunities, business enquiries or professional referrals
Email: info@amcs.ltd
Subject line: Partnership Enquiry
Information for Professionals
If you are a healthcare professional, social worker or other professional referring someone for care, we welcome your enquiries.
Professional Referrals
We accept referrals from:
- GPs and primary care teams
- Hospital discharge teams
- Social workers and care managers
- Community mental health teams
- Occupational therapists and physiotherapists
- District nurses
- Other healthcare professionals
To make a referral, please call 0203 837 4954 or email info@amcs.ltd with details of the individual's needs.
What We Need for Referrals
When making a referral, please provide (where available):
- Name and contact details of the individual
- Contact details of next of kin or family member
- Brief summary of care needs
- Any relevant medical information
- Urgency and timeframe for care
- Your contact details for follow up
Working Together
We work collaboratively with health and social care professionals to ensure coordinated care. We attend reviews, provide reports and share relevant information (with client consent) to support joined up care planning.
We can often arrange assessments quickly for hospital discharges and urgent situations.
Frequently Asked Questions About Contacting Us
Why Contact Arthur Morrison Care Services?
Friendly and Approachable
Our team is friendly, patient and understanding. We make enquiring about care easy and stress free.
No Pressure
There is never any pressure or obligation. We provide information and support your decision making without pushing you.
Prompt Response
We respond to all enquiries within one working day. Most receive a response the same day.
CQC Rated Good
We are regulated by the Care Quality Commission and rated Good across all areas.
Local and Accessible
Based in Barking, we serve Ilford, Redbridge and East London with local knowledge and presence.
Confidential
All information is treated confidentially and handled in accordance with data protection legislation.
Ready to Take the Next Step?
Our friendly team is waiting to hear from you. Whether you have questions, want to explore options or are ready to arrange care, we are here to help.
No obligation. No pressure. Just helpful, caring support.